Use Payment Reconciliation reports to reconcile the payments made by your Customers (your takings). These reports list all payments received within a period defined by your business rules. For example, you may reconcile receipts at the end of each shift, or you may wish to do a reconciliation daily or weekly.
There are two types of reconciliation report:
The Offline Payment Reconciliation reports all cash and cheques received, plus any credit card payments processed for bookings made by your staff (over the counter or by telephone/fax/email). You can use this report to reconcile actual monies in your cash drawer (i.e. cash, cheques and credit card transaction receipts) against payments recorded in the system.
The Online Payment Reconciliation reports all credit card payments processed via bookings made through any Online Distributors (for example, your own website, an agent distribution channel, or an Affiliate booking). You can use this report to reconcile credit card payment for these bookings, which will be received directly into your bank account. You must be using your own merchant account, not the eviivo interim merchant account, in order to view payments on this report.
In Res, click the "Payment Reconciliation" button and select either Offline or Online.
Select View or Print.
Click on the "Close" button in the bottom right-hand corner of the screen to close the screen.
At this point you can print the report and use the space provided to check off that each amount matches the amounts received. Once balanced, it is suggested that the report is filed or co-signed by the appropriate financial officer.
Once reconciliation is complete, click the "Payment Reconciliation" button again and select either Offline or Online.
Choose View and click "Close Off Report" at the top of the screen. This closes off the reconciliation period so that all new payments will be recorded within the next Reconciliation Report.
Do not close off a payment reconciliation until reconciliation balances or issues have been resolved.
In Res, click on the "Payment Reconciliation" button and select either Offline or Online.
Select Print Previous.
Select the appropriate report date.
Click on the "Print" button.