Business Management Reports

This optional module provides a range of reports that assist in the monitoring, analysis and future planning of your business.

To activate the Management Reports Module, please contact the Helpdesk. You will be advised of the current fee and provided with a Purchase Order. Upon payment of the fee, this module will be activated and you will be able to access its functionality.

Below are the instructions for creating a business management report and a description of each report.

Create Business Management Reports

  1. In Res, click on the Modules tab.

  2. Click on Business Management Reports.

  3. Select the Type of Report and the Criteria the report.

  4. Select the Date Range.

  5. Click on the "View" button.

  6. The report will be displayed on screen. Click on the "Print" button to print a hard copy.

Description of Types Business Management Reports 

Business Reports:

OCCUPANCY REPORT

This report specifies the occupancy rate as a percentage of the total (‘house’) inventory and as a percentage of each Product’s inventory, based on bookings in the System for the date range specified. This report is for use by Accommodation product providers.

AVERAGE RATE REPORT

This report specifies the average rate for each Product and an overall average rate, based on bookings in the System for the date range specified. This report is for use by Accommodation product providers.

REVENUE REPORT

This report specifies the confirmed revenue for each Product and an overall total based on bookings in the System for the date range specified. This report is for use by Accommodation product providers. Revenue figures refer to the booking value only, ie they do not include any income generate by additional expense items.

Sales Reports:

PRODUCT REVENUE AND UNITS SOLD

This report specifies the sales revenue generated and the number of inventory booked for each Product and an overall total for the date range specified. This report may be used by product providers offering Accommodation, Tours, Events or Attraction Products.

EXPENSE REVENUE

This report specifies the sales revenue generated for additional expense items for the date range specified. This report may be used by all Product Providers.

Marketing Reports:

CATEGORY REPORT

This report specifies bookings derived from each Category of customer, and an overall average based on bookings currently in the system for the date range specified. It can be generated to report on Amount ($ value) of bookings, or actual Number of bookings. Note that this information is based on the Category that is assigned to each Customer when a booking is taken, and therefore, any online bookings will be reported within the ‘Unknown’ category unless they are edited and allocated a specific Category. Revenue figures refer to the booking value only i.e. they do not include any income generated by additional expense items.

SOURCE OF ENQUIRY REPORT

This report specifies bookings derived from each Source of Enquiry, and an overall average based on bookings currently in the system for the date range specified. It can be generated to report on Amount ($ value) of bookings, or actual Number of bookings. Note that this information is based on the Source of Enquiry that is nominated by the Customer and assigned to each Customer when a booking is taken, and therefore any online bookings will be reported within the ‘Unknown’ source of enquiry unless they are edited and allocated a specific Source of Enquiry. Revenue figures refer to the booking value only i.e. they do not include any income generated by Expense items.

ORIGIN OF BUSINESS REPORT

This report specifies bookings derived from each Country and State (origin of booking), and an overall average based on bookings currently in the system for the for the date range specified. It can be generated to report on Amount ($ value) of bookings, or actual Number of bookings. Note that this information is based on the country that is entered into the address field for the Customer when a booking is taken. Revenue figures refer to the booking value only i.e. they do not include any income generated by Expense items.

AGENT REPORT

This report specifies the revenue and the percentage of revenue generated for each Agent and an overall total for the date range specified. It can be generated to report on Amount ($ value) or bookings, or actual Number of bookings.