Products - Tours/Attractions/Events

- To change the description, settings or image of a Product

- Or to change the pricing, or allocated Block Outs and Pick Up Locations of a Product

Create New Products

  1. Click on the Manage tab.

  2. Click on Inventory Setup in the left hand menu.

  3. Within the Tours, Attractions or Events table, click on the " Add Product" button.

  4. Select the Classification for this Product from the drop-down list. This is the classification under the Product will be grouped when a customer enters search criteria to book via online distribution channels.

  5. Enter the Name. This name will be displayed to consumers for selection when they are booking online.

  6. Enter the Code.

  7. Enter the Description. This is the description that the customer will view when booking via online channels and your own website. Type in the description, or copy and paste from your website or other electronic source.

  8. Select the Type of Product: Normal, Special Offer or Package.

  9. Select Yes or No for “Available for online bookings”.

  10. Select Yes or No for "Is tax exempt". Select Yes if you are not VAT registered and do not want VAT automatically calculated for the prices entered for this Product.

  11. Under Frequency, select whether this Tour has only “One start time per day”, or “Occurs many times per day at regular internals” (for example, a Tour that leaves every two hours throughout the day).

  12. To give customers the ability to view one or two images of this Product when booking online, click on the "Browse" button beside Picture 1 or Picture 2 and select a jpeg file from your hard drive. Note that the files must be 200x100 pixels in size.

  13. You can now Set Seasonal Schedule, and/or Allocate Pick Up Locations, and click on the " Save" button and perform these actions later.

  14. Repeat steps 1 to 14 to add further Products.

Create Alternative Description

  1. In Manage, click on Inventory Setup in the left hand menu. A summary of the previously created Products will be shown.

  2. Under the relevant Product, click on the " Add Alternative Description" button.

  3. Enter details for the new Product under Product Details. NOTE the Settings, Frequency and Pick Up Locations information cannot be changed as these are dictated by the original/master Tour Product.

  4. A price can now be assigned to this Alternative Description Product, but only for Seasons that have already been allocated to the original/master Tour Product. Under Seasonal Schedule, click on the (Edit) button for each of the Seasons listed as allocated.

  5. Enter the Price for the Alternative Description Product. SEE ALSO Set Season Schedule.

  6. Under Images, click on the "Browse" button to locate images to load, the click on "OK".

  7. Click on the " Save" button.

Create Linked Products

  1. Firstly, set up Products for all of the individual Tours, Attractions or Events that make up the Linked Product as per Create New Products above. These Products can all be booked separately. For example a ‘Morning Tour’ and an ‘Afternoon Tour’.

  2. Click on " New Linked Product" to create the Product that is made up of the component Products combined, e.g. ‘Full Day Tour’.

  3. Enter Product Details, Settings and Frequency details as previous.

  4. Under the Inventory Includes section, click on " Add Linked Products".

  5. In the list of Products displayed, click on the component Product that commences first, e.g. ‘Morning Tour’, then click on the to add it to the list.

  6. Click on the component Product that commences next, e.g. ‘Afternoon Tour’, then click the to add it to the list.

  7. Click on the " Save" button. The timing of the Linked Product will be defined by the commencing time of the first component and the concluding time of the last component.

  8. A price can now be assigned to this Linked Product, but only for Seasons that have already been allocated to the component Tour Products. Under Seasonal Schedule, click on the (Edit) button for each of the Seasons listed as allocated. Enter the price for the Linked Product as per Set Seasonal Schedule above.

  9. Click on the " Save" button.

  10. Under Images, click on the "Browse" button to locate images to load, the click on "OK".

  11. Click on the " Save" button.

Edit Products

At any time you can change the price or any other detail for each Product. Existing bookings will not be affected, however any changes will be immediately reflected in online availability.

  1. In Manage, click on Inventory Setup in the left hand menu. A summary of the previously created Products will be shown.

  2. Click on the (View) or (Edit) button beside the relevant Product, Alternative Description, or Linked Product.

  3. To change the prices in the Seasonal Schedule, click on (Edit) beside the listed season, make the necessary changes, then click on the " Modify" button.

  4. To edit the Pick Up Location, click on " Setup Pick Up Locations". Make any changes to details and click "Save".

  5. Once you return to the summary screen, be sure to click on the " Save" button.

Delete Products

  1. In Manage, click on Inventory Setup from the left hand menu. A summary of previously created Products will be shown.

  2. Click on the (Delete) button beside the Product to be removed from the system.

  3. Note the warning and confirm deletion.