This Online User Guide has been designed to step you through the setup and use of the frontdesk powered by eviivo application. If you have any questions or comments regarding the content of this Online User Guide, please email us.
To begin:
Click on a folder from the left-hand side panel and select a topic,
Type in a keyword into to the Index search field, or
Use the Search option to find a topic.
Tips for using the Online User Guide:
Click on words or phrases that are hyperlinked to be directed to a new section of the Online User Guide, e.g. clicking on frontdesk Setup will take you directly the Frontdesk set up instructions within the Help Guide.
Click on the "Back" button on your Internet browser to return to a previous page in the Online User Guide.
If you are unable to find the information you seek within this Online User Guide, please contact the EVIIVO assist team on:
0870 121 3107
Monday to Friday 9:00am - 6:00pm
The frontdesk Customer Support team can guide you through functional, set up, or technical queries.
frontdesk powered by eviivo has been designed to maximise the efficiency of your travel business by providing a tool that meets all your requirements for distributing products to your customers.
The application has been divided into 8 areas, accessed by the tabs at the top of the screen:
The following disclaimers apply to the content of the application and this user guide:
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED THIS USER GUIDE AND THE EXTRANET TO WHICH IT RELATES IS PROVIDED AND WITHOUT ANY WARRANTY OR REPRESENTATION OF ANY KIND, EXCEPT AS MAY BE MANDATED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW EVIIVO LIMITED (EVIIVO) SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES, REPRESENTATIONS OR CONDITIONS, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL TERM OF THE SUPPLY TO YOU AND NO USE OF THE USER GUIDE AND THE EXTRANET IS AUTHORISED EXCEPT UNDER THIS DISCLAIMER.
THIS USER GUIDE MAY CONTAIN ERRORS, TECHNICAL DEFECTS OR TYPOGRAPHICAL ERRORS AND MAY BE UPDATED OR REPLACED WITH NEW VERSIONS FROM TIME TO TIME. EVIIVO MAY ALSO MAKE CHANGES TO THE EXTRANET OR ANY OTHER FUNCTIONALITY DESCRIBED IN THIS USER GUIDE AT ANY TIME.
IN NO CIRCUMSTANCES SHALL EVIIVO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF BUSINESS PROFITS, SAVINGS, REVENUE, USE, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, DATA, GOODWILL OR OTHER PECUNIARY LOSS), UNDER ANY CAUSE OF ACTION OR THEORY OF LIABILITY ARISING OUT OF THE USE, INABILITY TO USE, OR DEFECT IN THE USER GUIDE OR THE EXTRANET OR ANY OTHER FUNCTIONALITY DESCRIBED IN THIS USER GUIDE IRRESPECTIVE OF WHETHER EVIIVO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EVIIVO DISCLAIMS ANY WARRANTIES REGARDING THE SUPPLY OF OR PAYMENT FOR GOODS OR SERVICES OR THE SECURITY, RELIABILITY TIMELINESS AND PERFORMANCE OF ANY SUCH SUPPLY OR PAYMENT TRANSACTED, ACCESSED, ENABLED OR ADVERTISED BY OR THROUGH ANY ELECTRONIC PLATFORM TO WHICH THE EXTRANET MAY BE ENABLED AT ANY TIME. EVIIVO SIMILARLY DISCLAIMS ANY WARRANTY FOR ANY ADVICE OR INFORMATION OBTAINED THROUGH ANY ELECTRONIC PLATFORM TO WHICH THE EXTRANET MAY BE ENABLED AT ANY TIME.
YOU UNDERSTAND THAT YOU USE THIS USER GUIDE AND EXTRANET ENTIRELY AT YOUR OWN DISCRETION AND RISK. YOU SHOULD UNDERTAKE YOUR OWN ASSESSMENT OF THE LEGAL REQUIREMENTS AND BUSINESS AND FINANCIAL RISKS THAT MAY APPLY TO YOUR OWN PARTICULAR SITUATION BEFORE RELYING ON THIS USER GUIDE OR USING THE EXTRANET.
EVIIVO SUPPLIES ALL INFORMATION OR ADVICE OBTAINED THROUGH YOUR USE OF ANY TECHNICAL OR OTHER SUPPORT PROVIDED WITH THIS USER GUIDE OR OTHERWISE PROVIDED FOR THE EXTRANET INCLUDING TELEPHONE ADVICE, 'HOW TO' QUESTIONS AND SET UP AND INSTALLATION ADVICE WITHOUT WARRANTIES OF ANY KIND.
All references in this user guide to examples and the details included in those examples including names of any type, addresses of any type and products of any type are fictitious and are not intended to refer to any actual person, organisation, product or property or the terms upon which any product or service offer is intended to be made. Examples are included to illustrate the capability of the functionality and are not intended and should not be relied upon as sample terms and conditions for the supply of goods or services to any person.