Check-In a Customer

• The Check-In function will be used primarily by Accommodation operators, however, this function may also be used in the same way to account for Customers arriving/departing for Tours/Attractions/Events bookings.

• If the Check-in function is not required, Customer accounts can also be managed by using the View Bookings by "Accounts screen to view a list of Open accounts, make payments and close accounts as required (e.g. daily or at the end of each Tour/Attraction/Event).

1. From the Status screen or Account screen, locate the Customer you wish to check in, right click on the booking and select "Check-In" from the menu displayed.

OR

1. Search for Customer/Booking. In the Customer Folio screen, click to highlight the relevant account. Click on the "Check In" button from the left hand menu.

2. Select "Yes" or "No" to print a Registration Sheet. TheCheck-in screen opened. If required, the Registration Sheet may be given to the Customer to check and sign if all detail is correct.

3. Once the signed Registration Sheet is returned, check the Customer has reviewed, signed and returned the Registration? tick box.

4. If the Customer is to make a payment at the time of check-in, check the Deposit is required tick box and enter the payment details.

5. Click on the "Continue" button.

6. Click on the "Finish" button or click on the option to open the Customer Folio.